1. Parties and subject
1.1. These Terms are a public offer by individual entrepreneur Svetlana Yurievna Khokhlova (INN 503210238760, OGRNIP 323508100223352, info@vogclub.com; "we") to any person ("you") to use the VOG online board game club: the websites vogclub.com, vogclub.ru, vogclub.games, the Windows client and the mobile apps (the "Service").
1.2. You accept these Terms by ticking the consent box when you register, or when you first sign in after a new version is published (Art. 438 of the Civil Code of the Russian Federation). Without accepting them you can use the pages open without signing in and guest games against a bot in the browser.
1.3. How we process your personal data is described in the Personal Data Processing Policy; how to behave in the Service — in the Community Guidelines. Both documents are part of these Terms.
2. Who may use the Service
2.1. The Service is intended for persons over 14 years old. By registering you confirm that you are at least 14. If you are under 18, we recommend using the Service with your parents' knowledge.
2.2. If we learn that an account was created by someone under 14, we close it and delete the data.
3. Account
3.1. You need an account to play with other people. You sign in with a one-time code sent to your email, with a passkey, or through the sign-in services available in your country.
3.2. You are responsible for access to your email and to the devices you sign in from, and you do not hand your account over to others. One account — one person; several accounts are allowed as long as they are not used to get around restrictions or distort ratings.
3.3. A nickname must not mislead (impersonate another player, the Service team or an organisation), be offensive or break the law. We may change an unsuitable nickname.
3.4. You can delete your account in your profile at any time; what happens then is described in section 9 of the Personal Data Processing Policy.
4. Using the Service
4.1. You can play with other players and bots, take part in tournaments, lessons and conversations under the rules of the games, the rooms and the Community Guidelines.
4.2. It is forbidden to:
- use hints, software or help from others in games against people unless the room rules allow it; play on someone else's behalf;
- agree on results, lose games on purpose to boost someone's rating, or use several accounts to inflate ratings;
- interfere with the Service: look for and exploit vulnerabilities, collect data automatically, create load, get around restrictions and bans;
- break the Community Guidelines or the law.
4.3. The Service does not run games for money and does not pay cash prizes. Bets and games for stakes between players are forbidden.
5. Paid features
5.1. Some features are available with a membership (subscription) or on other paid terms. What is included, the price, the period and how payment, renewal, cancellation and refunds work are stated on the payment page before you pay and form part of these Terms.
5.2. You can turn off automatic renewal in your profile at any time; access remains until the end of the paid period.
5.3. Your rights as a consumer under the Russian Consumer Protection Law are not affected.
6. Restrictions
6.1. If you break these Terms or the Community Guidelines, we may: remove a message, temporarily stop you from writing in chat, temporarily or permanently close your access to a room, a game server or the whole Service, change your nickname, adjust the results and ratings of games played in breach of the rules.
6.2. A restriction for a breach does not release you from liability under the law. If access is closed permanently for a serious breach, the paid membership period is not refunded, unless the law provides otherwise.
7. Content created by users
7.1. Your messages, nickname, profile picture and profile belong to you. You allow us, free of charge, to store them and show them to other users of the Service to the extent the Service needs, for as long as they are kept (section 8 of the Personal Data Processing Policy).
7.2. Game records are the course of play in the Service; they are kept in the club archive and shown to other users, including after your account is deleted — with an anonymised nickname.
7.3. Do not post anything you have no rights to, or anything that breaks the law.
8. Liability
8.1. We aim to keep the Service running without interruption but do not guarantee it: maintenance breaks, failures and changes to features are possible. We announce planned breaks in advance when we can.
8.2. If a rated game is interrupted through our fault, we may cancel its result.
8.3. We are not responsible for the actions of other users, but we act on complaints under the Community Guidelines.
8.4. The limitations of liability in these Terms do not apply where the law does not allow them, including in relations with consumers.
9. Changes to these Terms
9.1. A new version is published with its date; previous versions are available on this page. We tell you about significant changes when you sign in; you can keep using your account after accepting the new version.
10. Disputes
10.1. These Terms are governed by the law of the Russian Federation.
10.2. Send claims to info@vogclub.com or by post to the operator's postal address; we reply within 30 days. If a dispute is not resolved, it is heard by a court under Russian law; a consumer may go to the court at their place of residence.
11. Contacts
Individual entrepreneur Svetlana Yurievna Khokhlova: info@vogclub.com — support and claims, privacy@vogclub.com — personal data, security@vogclub.com — vulnerabilities. The postal address is listed in the Roskomnadzor register of personal data operators (pd.rkn.gov.ru) and can also be requested at info@vogclub.com.
The Russian version of these Terms prevails.