Dit document is gepubliceerd in het Russisch en het Engels. Hieronder staat de Engelse tekst.

Community Guidelines

Versie: · geldend

VOG is a club where people have played board games since 1997. To keep it a pleasant place to play, we ask you to follow a few rules. These guidelines are part of the Terms of Use.

1. Respect your opponents

  • Do not insult, threaten, harass or provoke other players — in the public chat, at the table or in private messages.
  • No remarks that demean people for their nationality, gender, age, faith or any other trait.
  • A short "thanks for the game" is always welcome.

2. Play fair

  • In games against people, do not use hints, software or help from others unless the room rules allow it.
  • Do not agree on results or lose games on purpose to boost someone's rating; do not play on someone else's behalf or let anyone play for you.
  • Do not stall a game on purpose or leave the table to avoid a loss.
  • If you find a bug or failure that gives an advantage, report it to us instead of using it.

3. Protect people and their data

  • Do not publish other people's personal data: names, addresses, phone numbers, photos, correspondence.
  • Do not try to obtain sign-in codes: the Service team never asks you to send the code from an email. Do not forward your code to anyone yourself.
  • Do not post malicious links, advertising, spam or material prohibited by law.

4. Age

The Service is for persons over 14. If you see that a child under 14 is playing in the club, tell a moderator or write to info@vogclub.com. We will ask the account owner to confirm their age; without confirmation the account is closed and its data deleted. We do not ask for identity documents unless strictly necessary.

5. Moderators

Order in the rooms is kept by moderators (the "sysop", "host" and "guide" roles). They see chat messages and may apply the measures in section 6 within their rooms. Moderators do not see players' addresses or email.

6. Measures for breaches

Depending on how serious and how repeated the breach is:

Breach Measure
Rude word, flooding, advertising message removed, warning
Repeated insults, spam ban on writing in chat for a period
Disrupting games, deliberate stalling removal from the room, restricted access to the room
Unfair play, rating manipulation results and ratings adjusted, restricted access to the game server
Threats, harassment, publishing other people's data, fraud, interfering with the Service permanent closure of access to the Service
Unsuitable nickname nickname changed

You learn about a measure and its duration when you try the action (for example, sending a message) or from a notification.

7. Complaints and appeals

  • To complain about a player — tell a moderator in the room or write to info@vogclub.com: the nickname, what happened and roughly when.
  • To appeal a measure — write to info@vogclub.com from your account's email address within 30 days. Where possible, the appeal is reviewed by someone other than the person who applied the measure; we reply within 10 working days.
  • We keep the history of measures and the messages they refer to for as long as needed to handle complaints (section 8 of the Personal Data Processing Policy).

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